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Robots accelerate hospital's med delivery process

Four robots are working overtime at Sinai Hospital in Baltimore, MD, and their hard work is speeding up medication deliveries.

They don't complain, get tired, or need a break no matter how many hours they work. The mobile TUG robots—dubbed Rigby, Herbie the love TUG, Jake, and Elwood—simply coast the facility's hallways 24 hours a day, seven days a week, delivering medications to the nursing stations. Thanks to all their hard work, staff who previously delivered medication have been able to spend more time on patient care and less on pushing carts.

The hospital brought Aethon's TUG system on board in September which delivers medications to the nursing stations about every 45 minutes. 

"[Previously] we were using staff who were doing hourly deliveries," says Lisa Polinsky, pharmacy operations manager at Sinai. "Our goal with the TUGs was 30-minute deliveries. We have not reached it yet, but we are getting closer."

The robots' rounds start in Sinai's pharmacy. Polinsky says here staff receive physicians' medication orders, prepare the medications, and load them into drawers built into the TUGs. Using a touch screen, staff then program the TUGs to send them on their way to the units. The robots alert staff each time it makes a stop.

On the units, nurses punch in a code to open the TUG's drawer and retrieve the medication. The TUGs then navigate back to the pharmacy where they dock themselves back on their bases to charge.

As efficient as they are at the facility, Polinsky says the TUGs took some getting used to. (A short video posted on Aethon's Web site lets you see one in action.)

"Initially patients didn't quite know what to do with them. Some were afraid of them and some people tried to talk to them," says Polinsky.

To incorporate them into the hospital system, Sinai held a naming contest.

"We've kind of personalized them, making them more human-like," Polinsky says. "Jake and Elwood were named after the Blues Brothers."

Aside from never calling in sick, a big perk of the robots is that they are more cost effective than having staff delivering medications. According to the company that makes them, one TUG working just two shifts seven days a week works the equivalent of 2.8 full-time workers and costs only one-fourth as much.

How would you feel if technological advancements like this "worked" at your facility?

 

 

Comments
This newfound technolgoy does have its benefits, but I also believe
it has a few negative aspects. Although it does seem to be more cost
effective, I believe that with this invention, it is only the beginning
of developing robots to carry out other tasks. Does this mean that
eventually robots coud replace a large majority of working individuals
simply because they are most cost effective? Although this might provide
a good opportunity for hospitals, I believe that accepting this new
technology will open the door for further advances in the future.
New developments in technology are beneficial, but if technology
replaces humans in the working world, that would create a large
crisis. Eventually, humans could be competing with one another, as
well as robots, for available jobs. Who do you think is more marketable,
a cost effective, faster paced robot, or a slower, more expensive
human employee?
# Posted By Andrea 4th semester nursing student | 11/4/08 11:09 AM
I would not be in favor of implementing this robotic intervention in my health system. Honestly, watching the video is a little creepy (for lack of a better word!).
Any intervention which replaces human touch with a machine is taking us further from the very foundation of nursing and healthcare, which was Christian charity.
The article mentions patients not being quite certain about this new process; take a cue from the patients: its not a positive thing.
# Posted By Bonnie Clair | 11/4/08 11:15 AM
I personally feel if we start using robots to replace human beings,
we would open ourselves up to replacing even more positions.
Although it's cute, it doesn't replace a warm-bodied person.
We already have a pneumatic tube system that delivers meds to
the units, so I can't see it being more cost effective. ,
# Posted By Susan Schiman | 11/7/08 11:00 AM
Sounds like the medication robot would save a lot of precious man hours that could be used for patient care. Also the risk of error would be cut down alot.
# Posted By Carolyn Beard | 11/12/08 10:55 AM