Mesh your facility's mission statement with its culture

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Tip of the month

For years, we have placed great emphasis on the mission and value statements of our organizations. But although they are important, are they telling the real story?

A facility’s mission should share goals and visions for the future, but what does it tell you about your day-to-day operations and how your organization approaches patient care?

Take a look at your facility’s mission statement and ask yourself the following questions:

  • Does it relay what you do each day at your facility?
  • Does it relay your facility’s culture?
  • Does it demonstrate how you manage your employees?
  • Does it note opportunities for staff development?

Most employees and managers do not memorize their facility’s mission statement and rarely refer to it. It is simply some words on the back of their name tags.

But if we want staff members to actively support the mission of our organization, it must accurately reflect the organization’s culture (O’Donnell 2008).

Imagine describing your organizational culture in words that demonstrate the work you do every day and the environment in which it is done. After all, this is what brings staff members in and then keeps them there.


O’Donnell, J.T. (2008). “Managers: Throw Out the Mission Statement—Create A Culture Club Instead.” Available at


Shelley Cohen, RN, BS, CEN, Health Resources Unlimited, Adapted with permission.