Boosting patient satisfaction - www.strategiesfornursemanagers.com © 2008

Manage Accounts

FREE RESOURCES

FREE WITH SIGN IN

MEMBERS ONLY ACCESS

Boosting patient satisfaction

Striving to provide quality patient care is a goal at every healthcare facility. However, not every nurse recognizes the small steps they can take to deliver it. By remembering the three C's: care, concern, and communication, nurses can improve patient satisfaction. The following checklist comprises simple, yet key, techniques nurses should practice whenever they come in contact with a patient.

Product Spotlight

Nursing Peer Review:

With this book and CD-ROM, you will develop a formalized, non-punitive structure to examine nurses after unexpected patient outcomes to evaluate whether the care provided was within the agreed upon standards of nursing care. It also includes a mechanism to track and trend data regarding quality of care issues.

Strategies for Nurse Managers.com members receive a 20% discount on this product. To receive your discount either login or subscribe. Or you can buy this product now.