Behavioral-based questions are the key to hiring right the first time. Anyone can look at the resume and obtain a background check to assess whether a candidate has the basic knowledge, skills, and education for the position. But when you use behavioral-based interview questions, you are truly tapping into the candidate’s application of knowledge, skill, critical thinking capabilities, conflict resolution, and/or management abilities and leadership skills. This will help you assess whether the candidate meets the department expectations and fits into the organizational culture.
The following are some examples of behavioral-based questions that you could ask a candidate for a charge nurse position:
- Describe a situation in which you had to handle a difficult and demanding patient.
- Give me an example of when you were involved in a conflict with another colleague and describe how you handled the situation.
- Tell me about a challenging problem that you faced in your previous job. How did you handle it?
- How do you handle stressful situations? Give me an example and describe how you coped with that situation.
- Describe a situation that you have encountered in the past that required you go above and beyond your regular duties.
- Tell me about a situation when you demonstrated initiative and took the lead on a project.
- Tell me about a time when you had to make an unpopular decision in the best interest of the safe delivery of patient care.
- Howe have you recognized another employee for a job well done? Provide an example.
- Provide an example of a time when you had to approach a colleague regarding a regulatory issue.
- What is the difference between a leader and a manager? Or are they the same?
Tammy L. Berbarie, BA, RN, RN-BC
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